COZARELIHOME™ is operated by Shenzhen Yanjingrui Technology Co., Ltd. | Registered address: Room 2706B4N, Building A, Ximen Zhengzhong Times Building, No. 89 Longcheng Avenue, Shangjing Community, Longcheng Street, Longgang District, Shenzhen.
Legal representative: Yan Yanxia | Customer care email: service@cozarelihome.com.
Effective date: September 29, 2026
A Store Built Around Considered Details
COZARELIHOME™ is a women’s personal jewelry and accessory brand focused on pieces that can become part of an everyday wardrobe. Our collection is organized around necklaces and pendants, earrings, bracelets and bangles, and rings. We look for designs with clear visual purpose: balanced proportions, wearable forms, practical closures, coordinated finishes, and details that can be understood before an order is placed.
Shenzhen Yanjingrui Technology Co., Ltd. is the legal operator responsible for this online store, its published information, and customer-care coordination. COZARELIHOME™ is the consumer-facing brand used to identify the collection. The operating company and brand are not presented as separate sellers. Store notices, customer replies, shipping records, and policy pages should therefore use the same business identity shown above.
How We Present Our Products
Jewelry is highly visual, but appearance alone is not enough to make an informed choice. Our product pages are intended to explain the item’s design, finish, dimensions, available variants, closure type, intended use, included components, and care guidance when those facts are available. Product photographs should correspond to the item offered. Styling scenes may help show scale and use, but they should not conceal the actual product or suggest materials, stones, certifications, or performance characteristics that the item does not have.
Screen settings, lighting, camera exposure, and production batches can create small differences in color or surface appearance. These ordinary variations do not change our obligation to describe the product honestly. If a material name, measurement, finish, or package component is important to your decision, contact us before ordering and we will review the available product record.
We do not support false urgency, fabricated inventory messages, invented testimonials, unsupported endorsements, or claims that a product delivers guaranteed personal results. Any sale message, reduced price, bundle, or limited quantity displayed by the store should reflect a real store condition and should be explained without hidden qualifications.
A Practical Approach to Selection
Our collection is designed to make comparison straightforward. Rather than treating every item as interchangeable, we group products by how they are worn and styled. A fine necklace may serve a different purpose from a sculptural chain; a compact stud may suit different routines from a threader earring; an adjustable bracelet may require different handling from a rigid cuff. These distinctions inform our descriptions and care guidance.
Before a listing goes live, the intended process is to compare the listing against the actual supplier record or available sample. Claims such as solid precious metal, natural gemstone, medical benefit, permanent color retention, complete water resistance, or suitability for allergies should never be added without reliable documentation applicable to the exact item. When documentation is unavailable, the description should use accurate neutral language instead of making an assumption.
Service Commitments
Our service standards are designed to remain the same across the store:
- Eligible return requests may be submitted within 30 calendar days after confirmed delivery.
- Approved refunds are completed within 7–10 business days after approval.
- Normal transportation takes 3–7 days after dispatch.
- Customer-care and after-sales inquiries are reviewed within 3 business days.
These are operational timeframes, not artificial countdowns. Transportation can be affected by destination conditions, customs review, carrier disruption, severe weather, public holidays, address problems, or events outside reasonable control. Where an exception affects an order, we aim to communicate the known facts rather than promise a date we cannot verify.
Respect for Customers and Their Information
We collect only the information reasonably needed to operate the store, communicate with customers, provide requested service, coordinate fulfillment, protect the site, and understand store performance. Our Privacy Policy explains the categories of information involved, the service providers that may receive it, available choices, and how to submit a request.
We do not design this store specifically for children, and we do not knowingly use advertising technology to target children. We also do not intend to send sensitive personal information to advertising partners. Visitors should avoid placing government identifiers, health information, account credentials, or other sensitive details in open message fields.
Our Responsibility After a Sale
Customer care does not end when an item leaves the warehouse. If an order arrives with the wrong item, visible transit damage, or a material discrepancy from the listing, the customer should contact us with the order reference and clear photographs. We review the evidence, confirm the appropriate next step, and keep the customer informed through the email address associated with the request.
The Return Policy and Shipping Policy provide the detailed process. They are written separately because returning an item and transporting an outbound parcel involve different responsibilities. The FAQ summarizes common questions, but the full policy page controls when more detail is needed.
An Evolving Collection, a Stable Identity
Products may be added, updated, or retired as the collection develops. That does not change who operates the store. COZARELIHOME™ remains operated by Shenzhen Yanjingrui Technology Co., Ltd. at the registered address shown above, under the responsibility of legal representative Yan Yanxia.
Questions about the brand, a product listing, or these policies can be sent to service@cozarelihome.com. Please do not send unnecessary sensitive information. Customer-care inquiries are reviewed within 3 business days.