COZARELIHOME™ is operated by Shenzhen Yanjingrui Technology Co., Ltd. | Registered address: Room 2706B4N, Building A, Ximen Zhengzhong Times Building, No. 89 Longcheng Avenue, Shangjing Community, Longcheng Street, Longgang District, Shenzhen.
Legal representative: Yan Yanxia | Customer care email: service@cozarelihome.com.
Effective date: September 29, 2026
1. Website Access
These Terms of Use govern access to and use of the COZARELIHOME™ website, including browsing, search, account features, forms, reviews, links, images, text, and interactive tools. They are distinct from the Terms of Service, which govern product transactions, fulfillment, returns, and related customer service.
By using the website, you agree to follow these Terms and applicable law. If you do not agree, stop using the site. Access may be limited where use would violate legal restrictions, sanctions, platform security, or the rights of another person.
2. Permitted Use
You may browse the store, compare products, use available accessibility functions, create or manage an account where offered, submit accurate forms, contact customer care, and make personal non-commercial use of published information.
Permission to use the website is limited, revocable, non-exclusive, and non-transferable. It does not transfer ownership of the website, software, brand, images, product copy, layout, or data. You may save an ordinary copy of an order or policy page for your own records.
3. Accounts and Credentials
If the store offers an account feature, you are responsible for providing accurate registration information, protecting credentials, and limiting access to devices you control. Notify us if you reasonably suspect unauthorized activity.
Do not share passwords in customer-care email. We may request proportionate verification before disclosing account or order information. We may suspend an account when necessary to investigate compromise, fraud, legal restriction, or serious misuse.
4. Site Rules
You may not:
- Use the site for unlawful, fraudulent, deceptive, or abusive activity.
- Attempt to gain unauthorized access to an account, server, database, administrative area, or connected service.
- Upload malware, destructive code, automated attack traffic, or content intended to interfere with normal operation.
- Scrape, crawl, extract, or reproduce substantial store content through unauthorized automated means.
- Circumvent rate limits, security controls, consent tools, geographic restrictions, or review systems.
- Impersonate another person or misrepresent affiliation with COZARELIHOME™ or the operating company.
- Publish false reviews, manipulated evidence, infringing material, threats, harassment, or sensitive information belonging to another person.
- Use store content to create a misleading advertisement, counterfeit listing, confusing domain, or unauthorized social account.
We may use reasonable technical measures to enforce these rules. Enforcement may include blocking a request, restricting a feature, preserving evidence, suspending access, or reporting unlawful conduct.
5. Search and Interactive Features
Search, filters, menus, wish lists, size tools, and other interactive features are provided for convenience. Results may depend on product data, availability, spelling, filters, and technical conditions. A search result is not a guarantee that an item remains available.
Do not rely on an automated tool as the only source for an important product specification. The current product page and written customer-care confirmation control where they provide more specific information.
6. Reviews and User Submissions
If reviews, questions, photographs, or other submissions are enabled, you must submit only content you have the right to share. A submission must reflect a genuine experience and must not contain fabricated claims, undisclosed incentives, private information, illegal content, infringement, harassment, or irrelevant promotion.
You retain ownership of your original submission. To operate the feature, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, display, and moderate the submission in connection with the store. This license does not authorize us to change a negative review into a positive one or attribute words to you that you did not provide.
We may remove or limit content that violates these Terms, but we do not promise to pre-screen every submission. If a review was provided after an incentive, that relationship should be clearly disclosed wherever required.
7. Store Content and Accuracy
We work to keep website content accurate and current. A typographical, technical, or data-sync error may occasionally occur. We may correct an error, but we will not use a hidden correction to replace the product accepted in an existing order without following applicable transaction rules.
Editorial content, styling suggestions, and general care information are informational. They are not medical, allergy, legal, or professional advice. Product-specific facts should be read from the relevant listing.
8. Intellectual Property and Brand Use
COZARELIHOME™ names, marks, page arrangements, original copy, graphics, photographs, icons, and other creative elements are owned by or licensed to the operator. They may not be copied, republished, sold, modified, framed, or used to imply endorsement without written permission, except where law allows limited use.
You may link to a public page in a fair and non-misleading way. A link must not suggest that the operator sponsors a third party when it does not. We may ask that an unlawful, deceptive, or infringing link be removed.
9. Rights Complaints
If you believe content on the site infringes copyright, trademark, or another right, email service@cozarelihome.com and identify the protected work, the exact store location, your ownership or authority, contact details, and the action requested. False notices may create liability.
We may temporarily restrict content while reviewing a complete notice. A restriction is not an admission of infringement.
10. External Links and Embedded Services
The site may link to carriers, social platforms, advertising partners, analytics providers, or other external services. A link is provided for function or reference and does not mean we control the external service. Review the third party’s own terms and privacy notice.
Do not enter store credentials into a third-party page unless you have verified that the page is genuine and the connection is intended. Report suspicious links that appear to imitate COZARELIHOME™.
11. Advertising Technology
The website may use advertising and measurement technology, including AppLovin services where enabled. The Privacy Policy explains the associated information practices, third-party role, choices, and required AppLovin privacy link.
You may not interfere with attribution, create false interactions, automate clicks, conceal traffic sources, or manipulate advertising systems. Advertising shown for COZARELIHOME™ should lead to a relevant landing page and should match the actual product, offer, and user experience.
12. Privacy and Consent
Use of the website is subject to the Privacy Policy. Where required, the store provides a choice before optional advertising or analytics technology activates. Do not attempt to bypass another person’s privacy choice or submit sensitive information through a public feature.
Privacy preferences can be device- or browser-specific. Clearing local data may require a new choice. Contact service@cozarelihome.com if a published privacy control does not function as described.
13. Availability and Maintenance
We may update, repair, secure, suspend, or discontinue a website feature. Access can be interrupted by maintenance, provider outage, cyber incident, network failure, or events outside reasonable control. We do not guarantee continuous availability.
Where practical, we aim to keep policy and contact information accessible. A temporary feature outage does not remove rights connected with an accepted order.
14. Accessibility
We aim for readable text, keyboard-operable controls, descriptive labels, sufficient contrast, and layouts that adapt across common devices. Accessibility needs vary. If a feature or document creates a barrier, email service@cozarelihome.com with the page address, device or assistive technology, and a description of the problem. We will review the request within 3 business days and look for a reasonable alternative.
15. Security Reporting
If you discover a possible security weakness, report it privately to service@cozarelihome.com. Do not exploit the issue, access data that is not yours, publish credentials, disrupt the store, or demand a benefit through threats. Include enough technical detail for a safe review without attaching harmful code.
16. Suspension and Termination
We may restrict or terminate access for serious or repeated violation, fraud, security risk, unlawful activity, infringement, or conduct that harms the store or other users. Where appropriate, the restriction may be limited to the affected feature or account.
Ending website access does not erase obligations or rights that arose earlier, including an eligible return, privacy request, intellectual-property claim, or lawful record-retention duty.
17. Website Disclaimer
To the fullest extent allowed by law, the website is provided on an “as available” basis. We do not promise that every feature will always be uninterrupted, compatible with every device, or free from all errors. We do not exclude any guarantee or remedy that cannot lawfully be excluded.
18. Changes to These Terms
We may revise these Terms to reflect security, functionality, provider, legal, or operational changes. The current effective date appears at the top. Continued use after publication means the revised Terms apply to later website activity, subject to any notice or consent required by law.
19. Contact
Questions about website use may be sent to service@cozarelihome.com. Transaction questions should refer to the Terms of Service, Shipping Policy, or Return Policy as appropriate.